Can't log in to Bitbucket

Kellen Hawley February 16, 2022

When trying to log in and set up a Bitbucket account, I run into the following error:

"We couldn't log you in. You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

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Caroline R
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 16, 2022

Hi, @Kellen Hawley, thank you for reaching out to Atlassian Community.

I confirmed that there is a Bitbucket account linked to the email you used to create this question and this account was set as inactive, so I reactivated it. Could you please try to access it now and let me know how it goes? 

Looking forward to hearing from you. 

Kind regards, 
Caroline 

Kellen Hawley February 16, 2022

That fixed it, thank you for your help!

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