Bitbuket Jenkins connection failed with autentication error

[Kavitha Ramakrishnan]

Team,

We integrated bitbucket and Jenkins. As per the new update from bitbucket .. we made changes in the jenkins credentials window with username and app passsword. but still jenkins execution is failed with "authentication failed error" This is critical

[Theodora Boudale]

Hi @Kavitha Ramakrishnan,

I see that you created a support ticket as well for issues with cloning a repo from Jenkins. I would suggest focusing on the support ticket, in order to avoid any confusion and misunderstandings that may arise from discussing and investigating the same issue in two places.

When the issue is resolved, please feel free to share the root cause and resolution here if you have some time, for any other users who may come across your post facing the same issue.

Kind regards,
Theodora