BitBucket performance issue

[Ferdi Hellemons]

BitBucket started to be a bottleneck for Pull Requests reviewers, as it does not always display changed files or display them after a few site refreshes. See picture below. This has a great impact on the review quality as well time that reviewers spend to check manually which files have changed.  Any idea on how to fix it? 

[Caroline R]

Hi, @Ferdi Hellemons,

I saw that you created a ticket with our support related to the same question and they have already answered you through this ticket, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution here to help other community members that may have the same issue.

Kind regards,
Caroline