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App password doesn't generate a password for me.


Trying to create app password,  after selecting acces rights and submiting the form, nothing  happens, i have no records of creating a pass in *App password* category, at the same time the *successful* email of creating an app pass being delivered, have anyone faced this problem?

1 answer

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Answer accepted
Caroline R Atlassian Team Apr 05, 2022

Hi, @butamuh, welcome to the community! 

I couldn’t reproduce this behavior when creating an App password. In this case, could you please confirm the browser you are using to create it? Can you test this process using an incognito window in Chrome?

Please let me know how it goes and feel free to share any additional questions regarding this case. 

Kind regards,

Idk what happened, but the problem is gone.
I'm using the latest Chrome vers ( even cleared the cache  and etc in that moment, didn't help at all )  , looks like the page wasn't loading fully for some reason.

Anyway, the problem is gone, thanks for help.

Caroline R Atlassian Team Apr 06, 2022

Hi @butamuh, thanks for getting back to us. I'm glad to know the problem is gone. Please contact us in case you face this issue again. 

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