ACR 8.6 now recording static after AT&T pushes Android 4.4.2 upgrade on Galaxy Note 3

My Samsung Galaxy Note 3 was purchased from AT&T w/i last 5wks with Android 4.3 installed, & I immediately purchased/installed ACR 8.5 & it worked fine, & continued to do so when I updated to ACR 8.6

Then on 4/19 AT&T pushed an "AT&T Software Update" onto my phone & it included (w/o announcement or authority!!) an "upgarde" to Android 4.4.2

Now ACR appears to function, but the recordings are all some kind of electronic static!

And AT&T Tech, tells me that they have no way to Flash my ROM & reinstall Android 4.3

Please help me, as ACR is a Mission Critical App for me!

I need to know what procedure I have to perform to restore functionality of ACR 8.6 ??

The current Device details of my Samsung Galaxy Note 3 are as follows:

Model number > SAMSUNG-SM-900A

Android version > 4.4.2

Baseband version > N900AUCUCNC2

Kernal version > 3.4.0-722276

dpi@SWDD5508 #1

Sat Mar 15 17:42:59 KST 2014

Build number > KOT49H.N900AUCUCNC2

SE for Android status > Enforcing

> SEPF_SAMSUNG-SM-N900A_4.4.2_0007

> Sat Mar 15 17:42:42 2014

Security software version > MDF v1.0 Release 2

Thank You :)

1 answer

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This has nothing to do with Atlassian products. I suggest you ask this in an ACR forum.

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