Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

Recognition

  • Give kudos
  • My kudos

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

24/7 support available?

Is there a 24/7 support offering for Bit Bucket in of the any pricing plans?

I checked both standard and premium pricing plans in Bit bucket pricing, but both shows support as 'Standard'. 

1 answer

1 vote
Gary Atlassian Team Sep 11, 2020

Hi @Lulu Sarnam,

Currently, we only offer standard support for Bitbucket Cloud (including the premium license level) - listed under the Cloud deployment tab at https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html.  We hope to expand the offerings in the future, but cannot currently share an eta at the moment.

Thank you,
Gary

Gary Sackett

Bitbucket Cloud Support

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

Powering DevOps with Bitbucket Server & Data Center

Hi everyone, The Cloud team recently announced 12 new DevOps features that help developers ship better code, faster   ! While we’re all excited about the new improvements to Bitbucket ...

1,912 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you