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24/7 support available?

Is there a 24/7 support offering for Bit Bucket in of the any pricing plans?

I checked both standard and premium pricing plans in Bit bucket pricing, but both shows support as 'Standard'. 

1 answer

1 vote
Gary Atlassian Team Sep 11, 2020

Hi @Lulu Sarnam,

Currently, we only offer standard support for Bitbucket Cloud (including the premium license level) - listed under the Cloud deployment tab at  We hope to expand the offerings in the future, but cannot currently share an eta at the moment.

Thank you,

Gary Sackett

Bitbucket Cloud Support

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