After banging my head off the desk for multiple hours I finally figured out that the instructions here https://confluence.atlassian.com/bitbucketserver/lockout-recovery-process-776640158.html are slightly incorrect.
The file needs to be edited to add set in front of the argument or the bitbucket will fail to launch after the modification.
The feedback button doesn't work at the bottom of the screen either so this was the only way I could figure out to let anyone know.
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