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need to generate a new license key

Dear Sir / Madam,

We used Bamboo in evaluation version and upon final purchase of Bamboo the migration of the database requires a re-install. We already requested the license key with the old server-id. Now we do have a different server-id and it isn't possible to create a new license key. 

Can you please assist?

Kind regards,

Applikon Biotechnology B.V.

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 17, 2021 • edited

@Isabelle Debel I would suggest that you submit a support issue here if you have any issues. 

There is no need to update the Server ID. The license was issued to a account, you can retrieve the license from there and enter it into machine B (see Updating your Bamboo license details). Once that's done and machine B is in production, you can decommission machine A.

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