Hi Rafael,
Thanks for your reaction.
But The ip addresses you send are internal ip addresses. They can not be used outside a closed network.
Because we use the shared Bamboo solution and our web hosting is outside of Amazon we need an public IP.
Hello Jasper, In this case, you need to have a dedicated IP address within Amazon so you can connect to your Bamboo instance using the same IP address and provide the same to the whitelist. Please, refer to "Feature Guide: Amazon EC2 Elastic IP Addresses" for further information: * https://aws.amazon.com/articles/1346 — Kind regards, Rafael P. Sperafico Atlassian Support
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Hello Jasper,
Basically, this is what you have to pay attention to:
Based on the information above, it is time to figure out under which agent you are running the build. This information can be obtained by opening up the build log generated as the first line will tell you which Agent is running the build.
bamboo.buildLog.png
In your case, it seems the agent running the build should be the one added to the whitelist. Alternatively, you could add a Script task as the last task to be executed by your build with the following:
# on Windows ipconfig # on Linux/MacOS ifconfig
Then, you know the ip address used by the agent running the build.
If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.
Thank you for your understanding.
—
Kind regards,
Rafael P. Sperafico
Atlassian Support
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HI,
Thanks for your answer.
But the IP adres that I found what I ping bamboo it's different than the IP that is trying to deploy the data.
The host has a firewall for ftp so the Bamboo IP must be whitelisted.
Hopefully you can help me to explain which ip's they have to whitelist.
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Hello Jasper,
Thank you for your question.
In case your deployment is located on your own network the following commands would provide you the internal ip address:
# on Windows ipconfig # on Linux/MacOS ifconfig
Alternatively, you could run the following against your Bamboo instance as it will provide the IP address:
# [BAMBOO-DNS], i.e.: bamboo.atlassian.net ping [BAMBOO-DNS]
If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.
Thank you for your understanding.
—
Kind regards,
Rafael P. Sperafico
Atlassian Support
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
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