Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Stucking Bamboo express installation

Hi,

i have some trouble with my Bamboo Express installation for evaluation purposes. I  was following your get started documents until i experienced the Browser screen

"Please wait while Bamboo sets up your instance" hanging for very long.

In the TomCat window it states many Errors, seemingly related to a MailServerManager instanciation problem.

I attached everything i found relevant for this.

I hope someone could point me to what i am doing wrong.TomcatError.PNGBambooFreeze.PNG

1 answer

0 votes

Hi Andreas,

 

Can you post the contents of the bamboo-mail.cfg.xml file, which you'll find in the Bamboo home directory?

 

Cheers,

Christian

Premier Support Engineer

Atlassian

Hi Christian,

thanks for your fast response.

I found no way to upload a file here so i provide  a link to it in the cloud. Hope that doesn't collide with any of the board rules.

I zipped the whole bamboo-home directory.

The file bamboo-mail.cfg.xml is empty unfortunately.

https://wetransfer.com/downloads/b3d72fb9bff2eb7b46e4d1f0cf047ce420170906124408/4132112f5ecc032eaae52537c69ff45820170906124408/a7074a

Hi Andreas,

The file shouldn't be empty, and I suspect that's what's causing the problem.

I suggest deleting the home directory altogether and starting over to see if that resolves the problem.

Cheers,

Christian

Premier Support Engineer

Atlassian

Hi Christian,

i deleted the bamboo-home directory and restarted.

Now it works just fine.

Thank you.

I am also facing the same problem. Can you please check what's wrong going on ?

As soon as I copy paste license key and hit express install it stucks.

https://drive.google.com/drive/folders/1GdBTTaOlMmTqzQ2ZXW4-2ErEatiOmjOy?usp=sharing

Like # people like this

I have the same problem, How do I solve this issue?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bamboo

Bamboo Data Center on Kubernetes

Hi, If you are running self-managed environments and looking to adopt modern infrastructure, Bamboo Data Center can now be deployed in a Kubernetes cluster. By leveraging Kubernetes, you can easily...

67 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you