Stuck on screen "Please wait while Bamboo sets up your instance" while installing Bamboo.

Kaustubh Wadi June 17, 2014

Hi Team,

I am trying to install Bamboo on my machine. I have followed steps given in below link:

Upto step 5 all went fine. In step 6, I ran bin\start-bamboo.bat command and browsed http://localhost:8085/to access Bamboo instance. After entering the temporary license number and clicking on 'Express Installation', system shows "Please wait while Bamboo sets up your instance" and remains there for long time. Dont know if the installation is going on or stucking somewhere. Please help me.

Thanks in advanced.

2 answers

1 vote
Felipe Kraemer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2014

Hi Kaustubh,

How long was the "long time" you mentioned? The Setup Wizard might take a while in each step.

You can check for any errors that might have happened at <BAMBOO_HOME>/logs/atlassian-bamboo.log.

If there aren't any errors, it would be just a matter of waiting a little more.

Kind regards,
Felipe Kraemer
Atlassian Support

Kaustubh Wadi June 19, 2014

Hi Felipe,

It was more than 5/6 hrs. And the logs are not showing any errors. The log file is full of below logs...

2014-06-18 13:50:00,761 INFO [http-bio-8085-exec-6] [AccessLogFilter] 0:0:0:0:0:0:0:1 POST http://localhost:8085/setup/setupDefaultGeneral.action254685kb

2014-06-18 13:50:02,809 INFO [http-bio-8085-exec-6] [AccessLogFilter] 0:0:0:0:0:0:0:1 POST http://localhost:8085/setup/setupDefaultGeneral.action254654kb


Kaustubh Wadi

luis santos May 30, 2017

Hi Did you find a solution for this ? I am facing exactly the same thing 

Jorge Suarez October 18, 2017

Did you change the base URL in the first setup page? Maybe due to it looking in the wrong spot.  See my post below.

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Anil K.Rajput July 13, 2018

Did anyone have any idea about this error...?

i'm facing this buffering screen too which is too much to take.

0 votes
Jorge Suarez October 18, 2017

For posterity, my solution on Bamboo 4.3.3...   Go to the URL that you setup in the first setup page as the base URL.

I had the same thing when initial from scratch install on mysql DB; a spinning widget saying the database, etc was being setup and asking me to wait.  The only messages in the bamboo/logs/atlassian-bamboo.log was basically the page trying to refresh and posting 2-3 messages at a time:

2017-10-18 16:55:10,482 DEBUG [qtp109647522-14] [AccessLogFilter] END: POST 126012kb-82kb 3ms
2017-10-18 16:55:12,501 INFO [qtp109647522-12] [AccessLogFilter] POST http://172................
2017-10-18 16:55:12,504 INFO [qtp109647522-12] [ExecAndWaitWithJSONStatusUpdateInterceptor] B...........



WHY does going to base URL work??

I'm now recall that I changed the base url in the first setup page from the default of and I'm guessing that as the setup attempts to 'refresh' that it looks in the wrong place.  Looks like a bug where the default URL you enter in the first setup page should be used for checking status.

FYI, I had to do this a second time during the setup.

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