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Recover Administrator password

Santhosh Kumar
Santhosh Kumar
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May 4, 2021

Is there anyway to recover Administrator password in Bamboo version 5.15? It all worked as expected 3 months ago and can't login due to invalid password error.

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Sagar
Sagar
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May 4, 2021

Hi @Santhosh Kumar As your bamboo version is below 6.6 recovery admin password process will not work as mentioned here : https://confluence.atlassian.com/bamboo/lockout-recovery-process-952624910.html

For version 5.* need to reset the password from database as mentioned in the below KB article.

https://confluence.atlassian.com/bamboo0514/restoring-passwords-to-recover-admin-users-868986278.html

Let me know how it goes.

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Santhosh Kumar
Santhosh Kumar
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May 13, 2021

Thanks for the response. Didn't have to reset the password as one of my team mate had the correct login credentials.

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