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Recover Administrator password

Santhosh Kumar May 4, 2021

Is there anyway to recover Administrator password in Bamboo version 5.15? It all worked as expected 3 months ago and can't login due to invalid password error.

1 answer

3 votes
Sagar
Community Leader
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May 4, 2021

Hi @Santhosh Kumar As your bamboo version is below 6.6 recovery admin password process will not work as mentioned here : https://confluence.atlassian.com/bamboo/lockout-recovery-process-952624910.html

For version 5.* need to reset the password from database as mentioned in the below KB article.

https://confluence.atlassian.com/bamboo0514/restoring-passwords-to-recover-admin-users-868986278.html

Let me know how it goes.

Santhosh Kumar May 13, 2021

Thanks for the response. Didn't have to reset the password as one of my team mate had the correct login credentials.

Like Steffen Opel _Utoolity_ likes this

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