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After upgrading to Bamboo version 6.6.3. But one user has problem login to Bamboo. Only one user.
Gets this error message:
How can we solve this?
As you say that only one user is experiencing credentials mismatch error, could it be that the user has actually entered a wrong password? You, as an admin, may reset the credentials of that user and try logging in and see if they can login.
Hi @Md Aamir Khan,
Are you an administrator? If not, please contact your administrator that you see in <Bamboo-server-url>/viewAdministrators.action and request them to reset it on your behalf.
If you are an administrator and you are using Bamboo 6.6 and above, you might want to follow this link to recover your admin credentials.
You would basically need to add the
" value to the
JVM_SUPPORT_RECOMMENDED_ARGS property in <Bamboo_installation_directory>/bin/setenv.sh and restart Bamboo.
You can then Log in to Bamboo using the
recovery_admin username and the temporary password you have given above and alter your credentials of your original admin account.
Hope that helps.