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Licence restricting to 10 plans

Jeff Bassington March 8, 2023

Hi,

 

We've recently upgraded and now getting an error message:

 

Could not create plan, plan limit has been reached.  You currently have 10 plans and your license allows only 10 plans

 

We only have 7 main plans and plan branches, but can't find any mention on the license restricting us to 10 plans - jobs  but not plans.

If click on upgrade it states unlimited jobs - no mention on plans, and we have less than 10 jobs.

We've tried deleting plans but still same error.

Any help appreciated.

Regards,

Jeff

 

 

 

1 answer

1 vote
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2023

@Jeff Bassington Sounds like bamboo is still recognizing the old licensing.  I would submit a support issue to Atlassian and see if they have something you can run to fix it. https://support.atlassian.com/contact/ 

I would suggest checking the license and making sure it is your upgraded license.  

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VERSION
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