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Internal Server Error during setup

Thomas Hellermann
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 10, 2019

During Bamboo setup I choose MS SQL as Databse. after entering the setup information I receive an "Internal server rror" page. I cant find my mistake and the error message us unusable for me.

 

OS: Windows Server 2019

MS SQL 2016

Bamboo 6.10.3

 

Internal server error

Go to...

A system error has occurred - our apologies!

Please create a problem report on our support system at https://support.atlassian.com with the following information:

  1. a description of your problem and what you were doing at the time it occurred
  2. cut & paste the error and system information found below
  3. attach the atlassian-bamboo.log log file found in your application home.

We will respond as promptly as possible.
Thank you!

 

Version: 6.10.3
Build: 61008
Build Date: Sep 27, 2019

Request information:

  • Request URL: http://wh00ms2ba01:8085/setup/performSetupDatabaseConnection.action
  • Scheme: http
  • Server: wh00ms2ba01
  • Port: 8085
  • URI: /setup/performSetupDatabaseConnection.action
  • Context path:
  • Servlet path: /setup/performSetupDatabaseConnection.action
  • Path info:
  • Query string:

Stack Trace:

ognl.MethodFailedException: Method "execute" failed for object com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction@15a6402f [java.lang.NoClassDefFoundError: javax/xml/bind/DatatypeConverter]
	at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1556)
	at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)
	at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)
	at ognl.ASTMethod.getValueBody(ASTMethod.java:91)
	at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
	at ognl.SimpleNode.getValue(SimpleNode.java:258)
	at ognl.Ognl.getValue(Ognl.java:470)
	at ognl.Ognl.getValue(Ognl.java:434)
	at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:401)
	at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:453)
	at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:399)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)
	at org.apache.struts2.interceptor.BackgroundProcess$1.run(BackgroundProcess.java:55)
	at java.base/java.lang.Thread.run(Thread.java:830)
Caused by: java.lang.NoClassDefFoundError: javax/xml/bind/DatatypeConverter
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.sendLogon(SQLServerConnection.java:4128)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.logon(SQLServerConnection.java:3188)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.access$100(SQLServerConnection.java:61)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection$LogonCommand.doExecute(SQLServerConnection.java:3151)
	at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:7535)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:2438)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:1973)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:1616)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1447)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:788)
	at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:1187)
	at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677)
	at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:228)
	at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.getTestDatabaseConnection(DefaultAtlassianBootstrapManager.java:347)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.createConnection(SetupDatabaseConnectionAction.java:143)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateDatabase(SetupDatabaseConnectionAction.java:122)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateFields(SetupDatabaseConnectionAction.java:71)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.execute(SetupDatabaseConnectionAction.java:82)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:567)
	at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)
	at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)
	... 16 more
Caused by: java.lang.ClassNotFoundException: javax.xml.bind.DatatypeConverter
	at java.base/java.net.URLClassLoader.findClass(URLClassLoader.java:436)
	at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:588)
	at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:521)
	... 40 more
/-- Encapsulated exception ------------\
java.lang.NoClassDefFoundError: javax/xml/bind/DatatypeConverter
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.sendLogon(SQLServerConnection.java:4128)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.logon(SQLServerConnection.java:3188)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.access$100(SQLServerConnection.java:61)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection$LogonCommand.doExecute(SQLServerConnection.java:3151)
	at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:7535)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:2438)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:1973)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:1616)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1447)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:788)
	at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:1187)
	at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677)
	at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:228)
	at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.getTestDatabaseConnection(DefaultAtlassianBootstrapManager.java:347)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.createConnection(SetupDatabaseConnectionAction.java:143)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateDatabase(SetupDatabaseConnectionAction.java:122)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateFields(SetupDatabaseConnectionAction.java:71)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.execute(SetupDatabaseConnectionAction.java:82)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:567)
	at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)
	at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)
	at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)
	at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)
	at ognl.ASTMethod.getValueBody(ASTMethod.java:91)
	at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
	at ognl.SimpleNode.getValue(SimpleNode.java:258)
	at ognl.Ognl.getValue(Ognl.java:470)
	at ognl.Ognl.getValue(Ognl.java:434)
	at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:401)
	at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:453)
	at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:399)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)
	at org.apache.struts2.interceptor.BackgroundProcess$1.run(BackgroundProcess.java:55)
	at java.base/java.lang.Thread.run(Thread.java:830)
Caused by: java.lang.ClassNotFoundException: javax.xml.bind.DatatypeConverter
	at java.base/java.net.URLClassLoader.findClass(URLClassLoader.java:436)
	at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:588)
	at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:521)
	... 40 more
\--------------------------------------/

 

1 answer

1 accepted

0 votes
Answer accepted
Alexis Robert
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 11, 2019

Hi @Thomas Hellermann , 

 

it might be because of the version of Java you are using, can you make sure that it's Java 8 ?

Thomas Hellermann
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 11, 2019

That is correct. Thank you.

It was quit a task to find a download for Java 8 JDK and I did also not teilly captured this in the Bamboo install documentation.

I thought "just grad be latest and greatest JDK".

 

Anyway, thank you for your help.

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