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Cannot connect to Bitbucket from Bamboo

Nico
Nico Jan 02, 2019

Hi could anyone tell me whats the problem?

in Bamboo i want to connect to Bitbucket, but i get:

Failed to load data from Bitbucket. [504 Gateway Time-out]

When i traceroute to bitbucket i get also problems see image :Unbenannt.JPG

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Daniel Santos
Daniel Santos Atlassian Team Jan 03, 2019

Hello @Nico,

I guess your network firewall or similar is blocking your to access bitbucket.org from the Bamboo instance.

The following command should work if the connection is configured as expected:

$ telnet bitbucket.org 443

This is the expected result (the ip address may differ from time to time): 

Trying 18.205.93.0...
Connected to bitbucket.org.
Escape character is '^]'.

Please check this page and make sure your Bamboo machine is able to reach those IP ranges: What are the Bitbucket Cloud IP addresses I should use to configure my corporate firewall? - Atlassian Documentation

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jredmond
jredmond Atlassian Team Jan 02, 2019

Why did you black out the Bitbucket IP?

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