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Build incomplete on Jira

Edited

Hello everyone and thanks for your time to read this topic, 

using bamboo with jira I noticed an issue that cannot resolve by myself. Sometimes, when a successfully bamboo build is completed, on Jira is marked as incomplete.

Cattura.PNG

Then, when I follow the link of latest build I have this:

Cattura.PNG

Also in logs I don't have any errors or issues. 

When I manualy launch another build, it appears as successful also on Jira. Can I resolve this issue without re-launch another build manualy?

What can it depend on?

my Jira version is: v7.10.0

my Bamboo version is: 7.2.2

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