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Bamboo will not start after failed upgrade and reboot

Steve Johnson
Steve Johnson Mar 25, 2022

After working with Atlassian support engineers it is looking like we are not going to be able to get our application in a runnable state. Is it possible to go in the backdoor to recover the following:

  • Plan Configuration/Build configuration
  • Deployment project configuration

 

We have some code (shell script/git commands) in these configuration stages/tasks. We are looking to get this code to help us redo the configuration on a new fresh install of the bamboo server.

 

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Eduardo Alvarenga
Eduardo Alvarenga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 25, 2022

Hey @Steve Johnson,

Good to see you again. Ideally, it would be important to reach out to Atlassian Support so we can walk you through the required steps to find your plan details. This can't be done here due to privacy concerns.

Meanwhile, you can try the steps from this KB article that would assist you to extract the missing pieces from your DB:

 

Regards,

Eduardo Alvarenga
Atlassian Support APAC

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