Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bamboo does not start - permissions on cipher folder


I'm setting up a Poc on a Windows 10 machine with Jira 8.7, Confluence 7.4 and Bamboo 7.0.3.

Jira and Conluence work great, but Bamboo refuses to start because the permissions on the 

C:\Atlassian\Application Data\Bamboo\xml-data\configuration\cipher 

folder keep disappearing

The error in the log is:

2020-04-28 16:13,154 FATAL [localhost-startStop-1] [BambooContainer] Cannot start Bamboo java.lang.RuntimeException: java.nio.file.AccessDeniedException: C:\Atlassian\Application Data\Bamboo\xml-data\configuration\cipher
2020-04-28 18:16:28,268 INFO [LastResortTerminationThread] [lifecycle] * Bamboo has been shut down *

No matter how I set the permissions on this folder or its parent folder (establishing inheritance etc), they disappear after starting Bamboo! Anyone know how to prevent this from happening?

Note that the Bamboo service is running under an account that has Local Administrator's access



2 answers

1 accepted

0 votes
Answer accepted

In case someone comes here...

I solved this by re-installing Bamboo and installing the service and then, before starting it, changing the log on account to an account that has local admin access.

Hi @Jozef Vandenmooter ,

Thanks for sharing the solution. I believe this issue is also detailed in this KB article.


Like Jozef Vandenmooter likes this
1 vote

It's related to and as Jey mentioned KB has solution for it

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bamboo

Bamboo Data Center 8.1 is now available

G’day Bamboo customers, Bamboo DC 8.1 is now available with it the following features and programs: SAML 2.0, OpenID Connect, and Crowd SSO In order to help admins with a simplified user manage...

156 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you