Bamboo agents get offline but when check system errors said "Bamboo has detected no errors"

[Daniel]

The situation is this, we have a bamboo data center clustering, our node 1 is active but not node 2. so I fixed node 2. after that I want to try the failover method (make node 1 initially priority becomes backup and node 2 initially backup becomes priority), node 2 is running but the bamboo agent list is all offline not online anymore, how do I restore the remote agent to be online again?

[Anik Sengupta]

Hello Daniel,

Apologies for the delay in responding to your query.

Are you still seeing the issue with agent not coming online when you switch nodes. If yes can you provide one agent log and server log during the switch from primary to secondary.

Regarding the agent connectivity in Bamboo, there's a process where Bamboo sends periodic heartbeats to the agent to confirm its connection status. Even if the primary node goes offline and the secondary node takes over, the agent status should still appear as 'ONLINE'. This delay occurs because the agent requires some time to verify its connectivity with the server. Typically, it takes approximately 10 minutes for the agent to transition to 'OFFLINE' status if it's unable to reconnect to the server during this period.

Regards,

Anik Sengupta

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