Agent shutdown with message : "Agent will attempt to recover its normal operation"

Good morning,

several agents are having these problems in our system. The agent kills itself during a job execution with the following message :

{code}

org.springframework.transaction.UnexpectedRollbackException: JTA transaction unexpectedly rolled back (maybe due to a timeout); nested exception is javax.transaction.RollbackException: Error during one-phase commit
Caused by: javax.transaction.RollbackException: Error during one-phase commit
	at org.apache.geronimo.transaction.manager.TransactionImpl.commit(TransactionImpl.java:311)
	at org.apache.geronimo.transaction.manager.TransactionManagerImpl.commit(TransactionManagerImpl.java:238)
	at org.springframework.transaction.jta.JtaTransactionManager.doCommit(JtaTransactionManager.java:842)
	at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:662)
	at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:632)
	at org.jencks.GeronimoPlatformTransactionManager.commit(GeronimoPlatformTransactionManager.java:76)
	at org.springframework.transaction.interceptor.TransactionAspectSupport.commitTransactionAfterReturning(TransactionAspectSupport.java:314)
	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:116)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at $Proxy0.takeBuildContext(Unknown Source)
	at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl.getBuildContextFromQueue(BuildAgentControllerImpl.java:180)
	at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl.waitAndPerformBuild(BuildAgentControllerImpl.java:73)
	at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent$1.run(DefaultBuildAgent.java:106)
	at com.atlassian.bamboo.build.pipeline.concurrent.NamedThreadFactory$2.run(NamedThreadFactory.java:50)
	at java.lang.Thread.run(Thread.java:662)
Caused by: javax.transaction.xa.XAException: Transaction 'XID:1197822575:010000000000000036c40e00c0a89261000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000:010000000000000036c40e00c0a89261000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000' has not been started.
	at org.apache.activemq.TransactionContext.toXAException(TransactionContext.java:729)
	at org.apache.activemq.TransactionContext.commit(TransactionContext.java:549)
	at org.apache.activemq.ra.LocalAndXATransaction.commit(LocalAndXATransaction.java:85)
	at org.apache.geronimo.transaction.manager.WrapperNamedXAResource.commit(WrapperNamedXAResource.java:47)
	at org.apache.geronimo.transaction.manager.TransactionImpl.commit(TransactionImpl.java:302)
	... 15 more
Caused by: javax.transaction.xa.XAException: Transaction 'XID:1197822575:010000000000000036c40e00c0a89261000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000:010000000000000036c40e00c0a89261000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000' has not been started.
	at org.apache.activemq.broker.TransactionBroker.getTransaction(TransactionBroker.java:290)
	at org.apache.activemq.broker.TransactionBroker.commitTransaction(TransactionBroker.java:172)
	at org.apache.activemq.broker.MutableBrokerFilter.commitTransaction(MutableBrokerFilter.java:103)
	at org.apache.activemq.broker.TransportConnection.processCommitTransactionOnePhase(TransportConnection.java:424)
	at org.apache.activemq.command.TransactionInfo.visit(TransactionInfo.java:100)
	at org.apache.activemq.broker.TransportConnection.service(TransportConnection.java:311)
	at org.apache.activemq.broker.TransportConnection$1.onCommand(TransportConnection.java:185)
	at org.apache.activemq.transport.TransportFilter.onCommand(TransportFilter.java:69)
	at org.apache.activemq.transport.WireFormatNegotiator.onCommand(WireFormatNegotiator.java:113)
	at org.apache.activemq.transport.InactivityMonitor.onCommand(InactivityMonitor.java:228)
	at org.apache.activemq.transport.TransportSupport.doConsume(TransportSupport.java:83)
	at org.apache.activemq.transport.tcp.TcpTransport.doRun(TcpTransport.java:220)
	at org.apache.activemq.transport.tcp.TcpTransport.run(TcpTransport.java:202)
	at java.lang.Thread.run(Unknown Source)

{code}

Can anybody help?

6 answers

1 accepted

Accepted Answer
1 vote

Support now has a fix that will work with any Bamboo version. When contacting support, please give BSP-4822 as reference. The latest Bamboo version, 3.2 is already fixed.

Support now has a fix that will work with any Bamboo version. Please give BSP-4822 as reference. The latest Bamboo version, 3.2 is already fixed.

We just updated to version 3.1.4 and the problem still occurs...

Hi,

unfortunately I cannot find an issue called BSP-4822, can you post a link?

Issues raised by our clients are private. Please open a new one and give BSP-4822 as a reference.

It seems to only occur on hosts where more than one agent is running. The most it happens on a host where 8 Agents are running at the same time, does that help?

Yup, that's exactly when it happens for other clients. 3.1.4 is also affected, we will either issue a binary patch or give a workaround for this problem.

any update

We have the same issue with 3.3.2.

Please open an issue at support.atlassian.com. It's unlikely that you're affected by exactly the same issue, it's been fixed in Bamboo 3.2.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

524 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you