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mandatory comment

Nikita February 21, 2023

Hello community))

Is it possible to create a rule which, when moving the task to a certain status, you will need to leave a mandatory comment from the user who moved the task to a certain status?

Thank you))

2 answers

1 accepted

1 vote
Answer accepted
Alex Koxaras _Relational_
Community Leader
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February 21, 2023

Hi @Nikita and welcome to the community,

If you are on cloud you can add a validator on your workflow for a required field. To do that go to

  • cog wheel > issues > workflows > and locate and edit the desired workflow.
  • Then click on the transition you wish to add the validator and then
  • click validators
  • Add validator
  • Select the "Field required validator"
  • Select comment as you field
  • Type and error message
  • Click save and
  • Publish your workflow

comment validator02.png

comment validator.png

Let me know if that worked for you.

Nikita February 22, 2023

Thanks a million))
But now I can't figure out how to activate it all to the projects))

Lynne Ratcliffe February 22, 2023

Hi Nikita, I believe that If all projects use the same workflow it will work. If not you will have to add it to each project by repeating the above on each project workflow.

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Nikita February 22, 2023

Yes, I understand that, I probably didn't express it correctly, I mean I can't display the created workflows in active, or rather I don't understand how to do it 😁
I have no "workflows" item on the left in the settings 😔

Lynne Ratcliffe February 22, 2023

Hi Nikita, Oops, sorry 😬 We run company managed projects and need full Jira admins to amend workflows. Are you the same and if so it may be your permissions.

If team managed I am not 100% on how that works 😞 

1 vote
Mindaugas Dūda February 21, 2023

Hello Nikita,

Welcome to the community! Yes, this is possible with a workflow validator. Please see this link for instructions:

Regards, Mindaugas

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