Tracking ticket status in previous and current sprints

[Blacke조민기]

hello
I'm using jira automation to create a
I am trying to create an automation to increase the priority to HIGH if the ticket status is the same as in progress in the previous sprint and the ongoing sprint, how can I do that?

Thanks.

[Bill Sheboy]

Hi @Blacke조민기 -- Welcome to the Atlassian Community!

From what you described, I wonder if your rule could:

• be triggered on the sprint completion
• check for any remaining / in progress issues 
• and update their priority, as needed.

To get you started on creating your rule, please refer to these documentation and example sources:

• https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
• https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

If you run into challenges with your rule, please post images of your rule and the audit log details, and explain what is not working as you expected.  That will provide context for the community to offer suggestions.

Kind regards,
Bill

[Bill Sheboy]

Hi @Blacke조민기 

Just checking if this answered your question.  If so, please mark this one as "answered" to help others find solutions faster.  If not, provide any additional information to help the community provide suggestions.

Thanks!