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A rule should be created that automatically adds a specific participant to an issue when a certain list of reporters (customers) raises it.
Is there a way to do that?
To date, I can only set up a rule, which automatically adds a specific participant to any issue created.
Project Settings>Automation>Create Rule>When: Issue Created (and then save)............Next component>Then: New Action>Edit Issue, select - Request Participant and then select the name.