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Jira Automation only Triggered Once

Hello,

I've created an automation that should trigger any time an issue's status is update.  There are no conditions beyond that.

When the status is updated, the action is to post a comment that says 'The status has been updated to X'.

I enabled the rule, change the status & it worked on the first change:

image.png

After this however, I've changed the status multiple times and no comment is added.

2 answers

2 accepted

7 votes
Answer accepted
Mikael Sandberg Community Leader Jul 13, 2022

Hi @Andrew Attard,

Welcome to Atlassian Community!

How are you triggering the automation? Also on the comment action, have you disabled/unchecked this one?

Screen Shot 2022-07-13 at 1.14.52 PM.png  

Thanks Mikael. Yup that was it, I completely missed it :)

1 vote
Answer accepted

Update:

image.png

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