I want to include the issue that triggered "Service Restriction Violation" in the email

koutarou ishibashi March 18, 2024

The following Automation service limits are causing the status to be "THROTTLED.

Daily processing time
60 min per 12 hrs


If you are using the "Service Restriction Violation" trigger to send an email to the administrator, but the
Is there a way to include the issue that triggered Jira Automation in the email?

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Bill Sheboy
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March 22, 2024

Hi @koutarou ishibashi 

I do not believe that is possible yet.  That general idea of more information about limit-violating rules is included in this very large suggestion: https://jira.atlassian.com/browse/AUTO-36

If you need something more specific for your scenario, perhaps add a comment to that suggestion or create a new one in the same AUTO backlog, or using the feedback mechanisms: https://jira.atlassian.com/secure/Dashboard.jspa

Kind regards,
Bill

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