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Automation for the filled user field in the form

The question is.

If the changed field on the form (it is a user field) and after submitting the form customer (from this user field) should receive mail with another form to the filling.

2 answers

So, does it not possible to extract values from the form fields in the ticket?

0 votes
John Atlassian Team May 21, 2022

Hi @Dmytro Kravchenko 

Could you provide a bit more detail on what you're trying to do? Are you using Jira Service Management forms?




Yes, I start using Jira SM.

I am using forms inside the service requests. 

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