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Automation for Jira send email notifications, but errors are not shown on the audit log?

My major concern is that its not just one email but 100 or 200 in one minute for, apparently, no reason.

Do you have any clue of what is happening or why?


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2 answers

0 votes

@Sebastian Richards Romero :

                                                           You might check the jira logs too on JIRA_HOME\Logs and JIRA_INSTALLATION_HOME\Logs (tal -f * on both directories) and perform the action jira might throw a message or error regarding the error if there is actually one.

 

Kindly,

Nicolas

I searched for "Automation" or the audit log Id but found nothing useful. I checked the following logs:

- altassian-jira.log

- atlassian-remoteapps-security.log

- atlassian-greenhopper.log

- atlassian-jira-perf.log

- jira-diagnostics.log

Thank you for your reply anyways, i learned a lot with this.

0 votes
bmccoy Atlassian Team Aug 24, 2022

Hi,

This one is quite strange. It might be worth raising this through the support portal at https://getsupport.atlassian.com/ so the team can take a closer look.

Cheers,
Brydie

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