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Alert for issues that don´t satisfy a jql query

Hi, everyone.

I´d like to schedule an alert for issues that don´t satisfy a jql query.
Like: "No items found by this query".

Is there a way to configure that kind of alert?

Thanks in advance.

1 answer

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Mark Segall
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2022

Hi @Ricardo Augusto Pereira de Matos 

Assuming your rule is fairly simple (does not contain existing IF blocks/branches):

  • TRIGGER: Scheduled as before no JQL
  • ACTION: Lookup Issues
    • Your JQL
  • IF CONDITION: advanced condition {{lookupIssues.size}} = 0
    • ACTION: Send Email
  • BRANCH:  Your JQL
    • Move all other components under the branch

If your rule is more complex, you may need to share screenshots so we can see if there's another way to work it.

Thank you so much, @Mark Segall ! It worked and I´ll add some complexity to it. I just had no idea how to get started.


Best Regards,

Ricardo Matos

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