Action details: Clone issue Can not create issue in project/issue type 10145/10283

[Adam Abela]

I tried creating this automation rule that will automatically clone an issue but it gave me an error.

The project that it is cloning to is a 'Business Project' and I have admin in both of the projects, but in the original Project the Project Access is Private. Could this be the issue?

[Tugba Capaci]

Hi @Adam Abela ,

Did you select the issue type for the cloned issue's project?

For example, in your current project, you have the issue type "question." However, in the project you want to clone, it might not have the same issue type. In this case, by selecting the appropriate issue type, the issue can be cloned successfully.

Tugba
actioner.com

[Adam Abela]

Hi @Tugba Capaci 

I did select the type and unfortunately the automation still gave an error.

[John Funk]

Hi Adam - Welcome to the Atlassian Community!

Yes, the permission is the problem. You must have access to Create Issues on the project that you are cloning to - or whoever is the Actor for the Automation Rule. 

[Adam Abela]

Hi @John Funk 

Even though I created the Project that the issue is cloning to? Or do I also need permissions on the Project that the issue is being initially created?

[John Funk]

See if you can click the Create button and create an issue from scratch with the same information you doing by the clone. 

[Adam Abela]

Yes I can create an issue.

[John Funk]

And are you the Actor for the rule? 

[Adam Abela]

Yes.

[John Funk]

Wait a minute - the rule says to create in the WM project. Your example above is for the AF project. Try to create a Task in the WM project using the Create button. 

[Adam Abela]

Yes I can create an issue in the other project.