In today’s fast-paced, tech-driven world, the line between traditional and digital administrative tasks has become increasingly blurred. While Jira is primarily heralded as a beacon for software proj...
We have heard a lot of feedback and questions about the upcoming changes to Jira Cloud Automation packaging and acknowledge that this is a significant change for affected customers. We want to share ...
Hi Community We’re excited to announce today: new triggers in Jira Cloud automation, and improvements to rule imports. Let’s take a look! New triggers The first new t...
Hi All, I just wanted to share an old blog that I wrote on automation. Automation is key to any successful company but when is it too much? When should you not do it? You can view the blog HERE. ...
Hey all, Just an update to let you know that my favourite Swiss army knife style component, aka the "Create Lookup table" action, is having some improvements shipped this week, of which there ...
In this tutorial, we share 3 simple steps on how to find the right smart value syntax for any custom field in your ticket to create complex automation rules. Step 1: ...
Hello Community! 👋 We’re looking at the categorisation of template library for Jira Cloud Automation. We want to understand HOW YOU group templates and what you would name those groups. What’s i...
...MS (Content Management System), there is usually a mechanism where drafts can be edited, commented on, etc. and then a final "clean" version gets pushed to the public website. Since Confluence does n...
Hi everyone, @Michael Fedulov and I are Product Managers working with the Atlassian Automation team, and we'd love to hear how you're finding the experience of creating and managing Automation...
The more I work with Jira the more I find Jira Automation as one of the must-know tools in the whole system. It is one of the most powerful assets that Jira (and Atlassian) provides. It will allow yo...
Hi Atlassian Community! We want to inform you of an upcoming change to the emails sent from Atlassian Cloud automation. What’s changing? Emails sent from Atlassian Automation are currently sent f...
Preamble: There was no other category than this – but I'm sure you'll love the topic anyway. And more examples are coming, and the article will be updated over time. Low-code solutions are gaining...
Hi Atlassian Community! Just a quick update to inform you of another change to how Manual rules work in Jira Cloud. With this latest addition, we're giving admins more control and customization ...
...emplates cover a wide range of scenarios, from basic automated email reminders to more complex ticket management across projects. You can give them a try in our public Automation Playground! 5...
Hello Community! 👋 We are excited to introduce the Duplicate feature in Jira and Confluence Automation! You can now create copies of a configured component with just one click within your rul...
Hi Atlassian Community! Just posting a quick update here to let you know about a change we’re making to how automation rules are run. What are manual automation rules? All automation rules st...
Hey all! Simeon here, one of the developers on Automation. Just writing a quick heads up that a new Swiss army knife style component is coming your way, the "Create Lookup table" action. This was...
Hello everyone! 👋 Based on feedback we received from you about difficulty finding and adopting rules recently modified by your teammates, we have introduced a new “Updated” column that will show w...
Hello Community! 👋 Today we've released a minor permission change in Automation affecting Project/Space admins (not Global admins) and we want to keep you up to date! ...
Hello Community! We are excited to roll out an improvement to the rule building experience in automation! The side panel in the rule builder now scrolls separately from the edit section. This makes...
...nd the fact that they aren’t part of the Atlassian public tracker. You can find examples of them in many places in the community. I’m here today to let you all know that we’re going to be shutting d...
Hello Community! 👋 We are excited to introduce new automation templates for Jira! Our new templates are designed to make getting started with automation as easy and efficient as possib...
cron式のスケジュールについては、タイムゾーンがUTCとして解釈され実行されます。 そのため日本時間での実行を希望の場合、-9時間した値を設定する必要があります。 例①:毎日午前9:00のスケジュールを設定したい場合 正:0 0 0 ? * * (日本時間の9時に実行されます) 誤:0 0 9 ? * * (日本時間の18時に実行されてしまいます) &nbs...
Summary You are looking to assign issues to Service Desk Agents using a round robin schedule during working hours, however, during off-hours you would like to route the new tickets to the On-call R...
Hi everyone! I'm Srini, and I am a product manager with the Atlassian Automation team. We’d love to hear your feedback on Automation, address any issues you are facing and understand how w...