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Setting up a single MFA for Jira and Confluence

Bernard Van Heuverswyn
Contributor
August 21, 2024

Hi all,

Maybe this is not the right Topic. But since this is a question about 2 products at the same time, this is the only Topic that seemed to fit.

Single, simple MFA for Atlassian Cloud Products

We have 100 user licenses for Confluence Standard and 100 for Jira Premium.

I would like to set up an MFA (Multi Factor Authentication), for example via the "Google Authenticator" app. But my search in Atlassian help does not give anything concrete.
Either they are very evasive, or too complex to understand, or for licenses that do not match.
Also, it is either for Jira or for Confluence.

We already impose MFA for Salesforce to our users.
We can still imagine an MFA to access all Atlassian products, but not one manipulation each time Jira is used plus another each time Confluence is used... because that would make 3 manipulations in the morning before being able to work.

With the different licenses mentioned above, what would be the simplest (and most comprehensive) solution to implement?
Thanks

2 answers

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Marc - Devoteam
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September 4, 2024

Hi @Bernard Van Heuverswyn 

If you are a non profit org, you might request non profit licenses. If you are eligable you could get a 75% discount on licenses.

See, nonprofits 

 

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Answer accepted
Zhiyong Lin August 21, 2024

Hi

  You can refer to this article(https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/). If it's an Atlassian account, you'll need at least Guard Standard to enable MFA.

Bernard Van Heuverswyn
Contributor
August 21, 2024

Thanks for this answer,
I had already read this article. But once again, I have difficulty knowing if we have this or if we have to purchase it.
In the "Pricing" screen, under the "Standard" option it says "Free with existing Cloud Enterprise Plans". But I can't find this information anywhere in the Atlassian administration of my account.
Our Jira and Confluence licenses are "Cloud".
The Confluence one is "Standard" Plan, the Jira one is "Premium" Plan. 
I don't see the word "Entreprise" in the Plan Column.

So I'm already stuck at this question: Is this (Guard) already included in our 2 licenses or not?
If the answer is NO, how do we calculate the price? Per Product (Jira + Confluence) ?
An NGO cannot afford to pay  10,000 euros / year to impose an MFA....

Zhiyong Lin August 21, 2024

The Enterprise plan includes a Guard license, while other plans require a separate subscription.

Bernard Van Heuverswyn
Contributor
August 21, 2024

Thanks Lin, 
In this case, it is unaffordable for an NGO.

I will have to find another alternative, external to Atlassian

 

Thanks

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