Issue is missing required information or the lack of permission?

hafsa.kh91
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August 29, 2023

Error message: Cant move {issue}, you might not have permission, or the issue is missing required information. If you keep having this issue, contact your jira administrator. Error 400.

Here is the URL i am using:

https://{company}.atlassian.net/rest/api/2/issue/{issuekey}/transitions

and i want to change the status and comment on the issue:


{
    "update": {
        "comment": [
            {
                "add": {
                    "body": "Bug has been fixed."
                }
            }]
},
"transition": {
"id": "5"
}
}
I have written it exactly like this, but it shows me the above error. I have gotten a personal token that works when I try with Get issue in Jira, but not with Post. Is there some missing information here that I am missing? I am using windev so the rest of the full code, if relevant is below:

statusChange is string = [

{
    "update": {
        "comment": [
            {
                "add": {
                    "body": "Bug has been fixed."
                }
            }]
},
"transition": {
"id": "5"
}
}
]
QrySearch is restRequest
QryResponse is restResponse

QrySearch.URL = "https://{company}.atlassian.net/rest/api/2/issue/{issuekey}/transitions"
QrySearch.Method = httpPost
QrySearch.ContentType = "application/json"
QrySearch.Content = statusChange
QrySearch.User = {email address}
QrySearch.Password = {personal token key}
QryResponse = RESTSend(QrySearch)
IF QryResponse.StatusCode = "204" THEN
Info("Updated")
ELSE
Info("Fail", QryResponse.Content, QryResponse.StatusCode)
END

 

Please tell me what I am doing wrong?

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