I have a problem verifying my pi account

Shaba Samuel
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February 26, 2025

Error type: The request has been rate-limited. Please try again later

Log reference: ca066868-61b0-492c-943d-5be5cf525a93

I am trying to contact the pi network support group but it was not accessible 

This was the information I was provided 

 

2 answers

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Mikael Sandberg
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February 26, 2025

Hi @Shaba Samuel,

Welcome to Atlassian Community!

You have ended up here because Pi Network is using an Atlassian product, but it looks like their JSM server instance is not working. I would suggest you use any of the other options to contact the team listed here, https://minepi.com/safety/ 

 

0 votes
Jim Knepley - ReleaseTEAM
Atlassian Partner
February 26, 2025

Hi @Shaba Samuel and welcome to the community.

Rate limits are a common feature of APIs to prevent the service from being overwhelmed, but that doesn't mean the error message is accurate. At least in data center products, the log reference appears in the application logs with considerably more context. Your administrator can help.

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