How to activate my account?

[Ali Ibrahim]

This is a new account I hope It will not be deactivated

I receive this message whenever I try to log in to my Atlassian account.

Even if I tried to create a new account it got deactivated after a few hours and I received this email:

``

Suzie Q commented: Dear Atlassian user, U.S. law prohibits Atlassian, an Australian corporation with offices in the United States, from providing you with access to our products and services. After analyzing the applicable lists of restricted parties maintained by the U.S. Government, we were unable to confirm that your name was not affiliated with a restricted party. If this is a case of misidentification, please reply with two different copies of official documentation to verify your identity. Official documentation includes, but is not limited to, a government-issued driver's license or identification card, passport, utility bill, mortgage or bank statement, etc. Please make sure your full name and address are clearly visible. You may check out these resources for more information: U.S. export controls (https://www.trade.gov/us-export-controls) | Consolidated Screening List (https://www.trade.gov/consolidated-screening-list) Please reply directly via email with any further questions and the identification requested. We look forward to your reply. Regards, Atlassian Currently the status is: 'Atlassian Received' `

I tried to reply with my passport and ID, but nothing changed. Even my old account with the same name 'Ali Ibrahim' got deactivated.

[Dommalapati Chandrababu Naidu]

Hi @Ali Ibrahim ,

Welcome to Atlassian Community! 

I suggest you to raise a support request directly with Atlassian. 

https://support.atlassian.com/contact/#/

Thanks,

Chandrababu