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Atlassian Administration notifications are now in beta

Hello Atlassian community,

We're excited to announce the beta for Admin notifications. With this new feature, you’ll start to see notifications in the Admin cloud product, preventing important communications from getting lost in a crowded inbox. No worries, we’ll still send you an email so you can stay informed across platforms.

Other product notifications (like in Jira or Confluence) aren't affected by this change. The only types of notifications you’ll see here are specific to Atlassian administrative functions.

 

Where can I find this?

Initially, this new experience will only be available to a few Atlassian customers. These customers will see a bell icon at the top of Atlassian Admin, next to the ? help icon.

Admin hub.png
image-20240131-185356.png

We’re not currently accepting applications to be enrolled to this experience. However, if you have any questions or feedback about Admin Notifications, add a comment on this article.

 

What notifications are supported

The initial beta will roll out starting February 2023 and will only support payment failure notifications. New notifications will only appear after refreshing or navigating to a new page. Customers will keep receiving emails in addition to the new in-product notifications.

We'll add more types of notifications over time as we continue to enhance this feature. Our goal is to make this feature available to all customers.

 

Why Atlassian Admin notifications?

Over the years, we’ve heard from many customers about their frustration with aspects of our notifications experience. Specifically, we’ve heard that admins receive too many email notifications from Atlassian, cluttering their inboxes and making it difficult to stay updated with their team’s work.

This project represents a significant step forward in our quest for a more streamlined and efficient notification experience for administrators.

 

Tell us how we can improve

We'd love to know what you think about these changes. Select the menu in Admin notifications, and you’ll see an option to Give feedback. We’d love to hear your use cases, and there’s an option to note if you’re open to us contacting you about the feedback - we’d love to chat!

Give Feedback.png

4 comments

Jimi Wikman
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February 14, 2024

Very nice!

I would recommend that you add more information than just Administration changes, because it is difficult to oversee all changes to your products today and I have been screwed over more than once as features has been removed from products and those types of notifications should always be added here I think.

While I do not know how you plan to implement this, but it would be great to have a centralized notification section where all changes to all products can be seen. Right now I am jumping between the community, emails, events and release notes just to get some form of overview and even then it is a bit difficult to get a full picture.

In the release notes, you can subscribe to certain information, and I would love to have something like this for all types of notifications.

Even if this is only for the Admin notifications right now, please consider having a central notification section in the future :)

 

Like # people like this
Dietrich
Contributor
February 29, 2024

Totally agree with Jimi - this is a step in the right direction, but it's still very difficult keeping up with everything.

Like Jimi Wikman likes this
Gene Sullivant
Contributor
October 9, 2024

See the left nav panel, well with the big bell in the way, I only see 1/5 of the word USER just barely enough to click and get to that menu. Please Remove. 

Like chris_b likes this
chris_b
Contributor
October 9, 2024

I just found this bell in the left side, in a rather unexpected place.  Does not do anything (since we're enterprise we pay yearly).  This is just taking up space for us currently, I think.  Looked like a bug.

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