Failed process cloud migration with error: failed to send a request to server

[Fu, Bill]

When we doing cloud migration from data version to cloud. 

There is project(with 2997 issues) failed with error message: com.atlassian.jira.migration.orchestratorclient.OrchestratorServerErrorException: failed to send a request to server.

An error occurred when requesting against resource https://rps--prod-west2--migration-orchestrator...

Anyone who have similar issue can share me something regarding to this issue? thanks a lot. 

[Sri Kumar · Accepted solution]

Hi @Fu, Bill ,

Good day. Welcome to Atlassian Community. 

The error shared looks like an issue with Network/firewall setup. Please refer to the below document and make sure you have the appropriate network setup. 

• Preparing your firewall to migrate using the Jira Cloud Migration Assistant 

Cheers,
Sri Kumar 
Atlassian