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After Migration can previously reported tickets seen in Help Center when that email id customers log

From Help-Scout to Jira Service Management After Migration can previously report tickets seen in Help Center when that email id customers log

1 answer

1 vote

Hi Jadi,
For specific questions around app functionality and features post migration, I encourage you to open a support ticket with the app vendor directly. They will be the best resource in this case. 

Dear @Claudia Alarcon Thanks for the confirmation,


Is there any Different Plugin available for migration from HelpScout to Jira service management A part from Helpdesk?

Hi Jadi, 
Apologies for the delay. I would recommend reaching out to your Enterprise Advocate to initiate a migration with us. Part of the migration process includes working with our Solutions Engineers to perform a thorough app assessment and they can certainly answer specific questions and can provide you app alternatives. 

If you would rather open a migration ticket directly, you can do so here:

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