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After Migration can previously reported tickets seen in Help Center when that email id customers log

JADI SRISHYLAM August 3, 2022

From Help-Scout to Jira Service Management After Migration can previously report tickets seen in Help Center when that email id customers log

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Claudia Alarcon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 5, 2022

Hi Jadi,
For specific questions around app functionality and features post migration, I encourage you to open a support ticket with the app vendor directly. They will be the best resource in this case. 

JADI SRISHYLAM August 24, 2022

Dear @Claudia Alarcon Thanks for the confirmation,

 

Is there any Different Plugin available for migration from HelpScout to Jira service management A part from Helpdesk?

Claudia Alarcon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2022

Hi Jadi, 
Apologies for the delay. I would recommend reaching out to your Enterprise Advocate to initiate a migration with us. Part of the migration process includes working with our Solutions Engineers to perform a thorough app assessment and they can certainly answer specific questions and can provide you app alternatives. 

If you would rather open a migration ticket directly, you can do so here:  https://support.atlassian.com/contact/#/

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