Not enabled for Confluence

Matthias Hansen-a
Contributor
October 2, 2023

We seem to have Atlassian Intelligence set up for all products, however Confluence does not come up as a choice in the admin UI. Is there are separate beta for it?

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Noah Webster October 2, 2023

We have the same issue. I can enable it for Jira and JSM, but not Confluence.

Tamim Noorzad
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2023

Hi @Noah Webster 

We have moved into an open beta now so you should be able to turn on the AI features for confluence.

Let me know how you go.

Thanks in advance!

Noah Webster October 4, 2023

Hi, I just checked and Confluence is still not listed as an option for us.

Noah Webster October 6, 2023

I could enable both Confluence and Atlas now!

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Kristján Ævarsson October 2, 2023

Same issue

Tamim Noorzad
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2023

Hi @Kristján Ævarsson 

We have moved into an open beta so you should be able to turn on the AI features now.

Let me know how you go.

Thanks in advance!

Rick Westbrock
Contributor
October 2, 2023

I received the e-mail on 2023-09-28 stating that we have access in Confluence when in fact we did not but then I received another e-mail on 2 Oct stating "Our apologies - In my previous email we let you know you now had access to AI for Automation in Confluence beta, but we noticed an issue that caused you to unfortunately not have access. The good news is that we've fixed the issue and you now have full access!"

Sadly even after receiving the second message I still can't see the AI interface on the Templates page for my space automation rules.

I see two other users have the same problem in this thread also: https://community.atlassian.com/t5/Atlassian-Intelligence/AI-for-Automation-in-Confluence-beta/qaq-p/2492773

Tamim Noorzad
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2023

Hey @Rick Westbrock 

We have moved into an open beta so you should be able to turn on the AI features now.

Let me know how you go.

Thanks in advance!

Rick Westbrock
Contributor
October 6, 2023

@Tamim Noorzad I forgot to reply here earlier but I was able to see the AI interface in our tenant a couple of days ago.

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Tony Browne October 3, 2023

Same here. Have it on JSM only.

Tamim Noorzad
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2023

Hey @Tony Browne

We have moved into an open beta so you should be seeing it now.

Can you try again and let me know if it's showing for you?

Thanks in advance!

Matthias Hansen-a
Contributor
October 3, 2023

Thanks all - magically Confluence & Atlas have now appeared :-)

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Rafael December 27, 2023

I've noticed that many users often struggle to find the information they need within the maze of Confluence pages. For this reason, I've begun developing a new tool aimed at alleviating this issue. If you're interested in this area, you can join the waitlist on our product website: https://www.companydocsgpt.com

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