Is AI going to help us still learn or not?

[Mirek]

For me the most interesting part is how AI can help start with building up complex Automation rules/workflows. Mostly it is taking some time to start new automation. If this would suggest a basic template (not only one but couple) from all of those available options that would be nice. 

However on the other side when I think about all that things that do something for you when we look on the part of learning.. There is no better way of learning (Jira and other tools..) than doing this by yourself first from scratch.. 

Look how it is now.. For example so many certificate questions are based on knowing JQL .. if in a few years we would switch to "show me my open issues from project x" instead of "project = x and (assignee = y OR reporter = y)" then not sure if we are taking a big shortcut. How certificates questions would look like in the future if everything would be provided for us without much thinking? :) 

Of course at the end we see the query generated by AI and we can verify it but still we are going more in a fancy direction that is for now a layer on top of a feature than a "add more features to JQL so that we can do more complex queries". If we look at converting human reading queries to JQL a mini version of that was already for years when using quick search in Jira - we just have now more key words that are recognized. 

It looks nice and fancy but true AI should give us something before we even think about it and suggest changes to the things that we regularly do to optimize and improve that would make us continuously learn instead of getting only the result that would be accepted as a first "best option". 

What do you think? 

[Sascha Masanneck]

Hi Mirek,

While it's uncertain if AI will exist in its current form in the future, let's assume it will.

AI significantly enhances the accessibility of the services we already use, and ideally, it will continue improving. This mirrors the evolution of other technologies, such as cloud services.

Years ago, we had to configure a cluster of Linux servers using software like Heartbeat and various other tools to create a high-availability cluster. Today, we simply set up configurations in the cloud, and it works seamlessly. Although you can still opt to do it manually for specific use cases, most users benefit greatly from simplified cloud services, offering capabilities they would have otherwise missed.

AI follows a similar trajectory—it simplifies many tasks. While we can still resort to traditional methods or approaches that AI can't handle, I don't believe AI will diminish the need for learning. We will continue to learn, but with the advantage of being able to streamline certain processes when desired.

My two cents, let me know that you think. 

Sascha

[Mirek]

Hi @Sascha Masanneck - thank you for jumping in! :) 

I fully agree that AI is already simplifying many things but I am more thinking about that is mostly going to a direction that we have to learn how to use AI instead of learning (application or anything else) itself.

If we still have a choice ok and can learn something and do manually that is fine, but usually learning mean a long time consuming task that requires a lot of energy and people do not like it. 

Take a real life example of driving .. Do we really want to give full ability to drive to AI (to be autonomous) or still want to sit in a driver seat and actually learn how to drive a vehicle? 

I personally would still want to learn how to drive (there are probably many people that do not and prefer to use taxi) and I would like when AI help (support) me how to do it in a best way - based of course on how I use my car (suggesting something) so that I can become and expert in it instead of just saying "take me home" and give full control.

Of course it all depends on circumstances. More annoying tasks we would like to give to someone or something (like AI). That is our nature - if we do not want to do something we would not do it. But does it all mean that soon we would not know people (experts) that go above and beyond in doing something where AI is already implemented? 

It also touching human creativity.. for example - painting.. AI could paint for us already almost everything so does it mean that we do not have to learn now how to paint and we would not longer have a person like Pablo Picasso that made a picture worth now milion of dollars? :) .. Of course we could have another Pablo that wrote "create a picture worth milion of dollars" but would it be still the same? 

Hope that you get my point :) .. 

[Sascha Masanneck]

I get your points and I personally do not think that these things will go away just because of AI. Sure, our brain is an energy saver and more likely to go the easy route. However, there will always be those who choose to take the more challenging path. 🙂