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Availability of AI in JSM and Confluence

Dani Casquero July 4, 2023

Hi Atlassian team, although I have been given access to AI for Jira Software, I would like to see if it would be possible to also have it enabled in Confluence and Jira Service Mgmt. I am eager to try all the new AI capabilities. Thanks so much in advance.

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Jensen Fleming
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2023

Hey @Dani Casquero - I manage JSM Virtual Agent and AI Answers. Happy to get you added! If you can sign these disclosures, I'll get you in ASAP (its specific to the JSM Virtual Agent and required for the current beta) -- https://www.atlassian.com/software/jira/service-management/virtual-agent-beta-privacy-disclosures 

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Dani Casquero July 10, 2023

Done!

Dani Casquero July 17, 2023

Jensen, I just turned Premium on, can you enable Atlassian Intelligence now? Thanks

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Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2023

Hey @Dani Casquero , thank you for your patience with this request. You should now be able to enable Atlassian Intelligence for your Confluence instances. Do reach out if you are still encountering any issues with this!

Dani Casquero July 24, 2023

Thanks!

Danisse August 23, 2023

Hi @Ethan Yew  Hope you can help us also enable this with our JSM. Have signed the disclosure agreement weeks back but Virtual Agent is still unable with JSM. Please help.

https://mayaph.atlassian.net/

 

Thanks!

Danisse August 23, 2023

Hi @Ethan Yew  @Jensen Fleming  even tho AI is enabled with JSM, VA is still not visible on our JSM Projects

Jensen Fleming
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 24, 2023

@Danisse - we are doing an incremental rollout of the VA feature. You should see access early next week!

Arthur Mack
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 10, 2023

I am the other way round, I have it for Confluence and JSM but not for software.

 

Art

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