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Atlassian Intelligence for Confluence

Gary Spross
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 12, 2023

Hi! I was just given access to Atlassian Intelligence for Jira Software today. Am I able to get access to it for Confluence as well? Looking to try out all the features! Thanks.

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Coley Anderson
Contributor
July 12, 2023

Big same! JSM would be ideal as well!

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Jensen Fleming
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2023

Hey @Coley Anderson -- happy to add you to JSM. It includes the Virtual Agent and that requires you to sign our Beta privacy disclosure. If you can complete this, I can get you added to JSM! https://www.atlassian.com/software/jira/service-management/virtual-agent-beta-privacy-disclosures 

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Coley Anderson
Contributor
July 13, 2023

Thank you @Jensen Fleming - this is complete now! 

Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2023

Hi @Coley Anderson Thank you for your patience with this request. You should now be able to enable Atlassian Intelligence for your Confluence instances. Do reach out if we missed any from our end, or if you are still encountering any issues with the experience itself!

Dirk De Mal
Contributor
September 28, 2023

Hi @Jensen Fleming ,

Would it be possible to activate Atlassian Intelligence for our Confluence?

Jira is already up and running.

Big thx.

Kind regards,

Dirk

Jensen Fleming
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 28, 2023

@Dirk De Mal -- Were really close to opening up to more users, so hang tight and you should have access real soon! 

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Tomasz Pośpiech
Contributor
July 13, 2023

Hello there!

I have the same question, what do I need to do to get AI for Jira Software and Confluence? I only received JSM.

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Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2023

Hi @Tomasz Pośpiech Thank you for your patience with this request. You should now be able to enable Atlassian Intelligence for your Confluence instances. Do reach out if we missed any from our end, or if you are still encountering any issues with the experience itself!

Deleted user July 18, 2023

Hi, our instance does have access to Jira Software too, any chance to get it for Jira ITSM and Confluence too? I would like to try the chatbot. I've just signed the virtual agent beta disclosure agreement! 
TIA!

Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2023

Hi @[deleted]Thank you for your patience with this request. You should now be able to enable Atlassian Intelligence for your Confluence instances. Do reach out if we missed any from our end, or if you are still encountering any issues with the experience itself!

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Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2023

Hi @Gary Spross Thank you for your patience with this request. You should now be able to enable Atlassian Intelligence for your Confluence instances. Do reach out if we had missed any from our end, or if you are still encountering any issues with the experience itself!

Gary Spross
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2023

Hey @Ethan Yew! Thank you for this notification. I turned on Atlassian Intelligence for Confluence within our instance, but I'm not quite sure how to determine if it's actually there... I looked at this page: https://support.atlassian.com/organization-administration/docs/understand-atlassian-intelligence-features-in-products/, but it doesn't really provide a description as to how to know if the AI feature is being utilized. Do you have any documentation detailing exactly what AI features are currently included and how to utilize them?

Thanks!

Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2023

Hi @Gary Spross currently we have two Atlassian Intelligence capabilities you can try in Confluence:

Do reach out if you're seeking to understand something not covered in the articles, or are still not seeing the Atlassian Intelligence experiences enabled for your Confluence instances!

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Gary Spross
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 25, 2023

Hey @Ethan Yew! Thanks for those articles. I tried to utilize the "Answers in Confluence" capability, but I'm not seeing anything pull up in the search box where I can select to ask AI. I double checked and I do have Atlassian Intelligence enabled in the admin UI for Confluence. Is there something I'm doing wrong or something else I need to enable?

Alfonso Leiva
Contributor
July 25, 2023

Hi @Ethan Yew !

Is there a chance we could also count with AI for Confluence?

Thanks in advance!

Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 6, 2023

Hi @Gary Spross wanting to check in with you to confirm that you are able to see the "Answers in Confluence" features? I reached out to my colleague @Alli Shea to investigate this issue for you.

Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 6, 2023

Hi @Alfonso Leiva you should have access to Atlassian Intelligence for Confluence on your instances too now!

Alfonso Leiva
Contributor
August 7, 2023

Hi Ethan, thanks for following up.

I only see Jira Service Management for our sandbox site, and that's it =(

We already enabled it for JSM for our prod site.

Gary Spross
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 13, 2023

Hey @Ethan Yew

I can confirm that I see the "Ask Atlassian Intelligence a question in search" section within Confluence now. Thanks for following up!

paulius.cerneckis
I'm New Here
I'm New Here
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July 24, 2023

Hello,

could we also get Atlassian Intelligence for Confluence? (now it's only in JSW)

Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 6, 2023

Hi @paulius.cerneckis Thank you for your patience with this request. You should now be able to enable Atlassian Intelligence for your Confluence instances. Do reach out if we missed any from our end, or if you are still encountering any issues with the experience itself!

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paulius.cerneckis
I'm New Here
I'm New Here
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August 7, 2023

Thank you

Adam Kassoff
Contributor
July 26, 2023

@Ethan Yew  Can I please be added to AI for Confluence I was only added for Jira SW.

Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 6, 2023

Hi @Adam Kassoff I wasn't able to find an eligible organisation under your name which included Confluence Cloud. Feel free to email me directly eyew@atlassian.com for us to investigate this further.

thbrandstaetter
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 2, 2023

@Ethan Yew Hello, Atlassian Intelligence was also activated for us for Jira and Jira Service Management but not for Confluence. 

Please also make AI available to our Confluence as well. 

Thanks and best regards, 

Thomas

Ethan Yew
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 6, 2023

Hi @thbrandstaetter I wasn't able to find an eligible organisation under your name which included Confluence Cloud. Feel free to email me directly eyew@atlassian.com for us to investigate this further.

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Maor Levinas
Contributor
August 9, 2023

Hi @Ethan Yew ,

 

Would that be possible to have access to Atlassian Intelligence for Confluence on our instance?

I can only see it available for Jira Software.

 

Thanks,

Maor

Maor Levinas
Contributor
September 28, 2023

Hi @Jensen Fleming ,

 

Can we be part of the next batch?

Thanks,

Marko Turic March 21, 2024

Is this only for Cloud version or it is for data center available ?? 

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