Atlassian Guard Premium Demo Q&A Recap

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Hi Community!

Thank you to those who joined our first monthly Atlassian Guard Premium demo! We had an engaging group of attendees who asked great questions. In this post, I’ll share a recap of frequently asked questions as well as questions we didn’t get to during the demo.

The questions below are categorized by these topics:

• Data Classification

• Threat Detection

• Remediation

• Audit Logs

• General Product Functionality

• Integrations

• Rebrand

• Packaging & Pricing

I’ll continue to update this post as new questions come through from future demos so be sure to follow along for updates. If you have more questions, you can join a future demo or comment below.

We can’t wait to hear from you!

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Data Classification

Question	Answer
Are there space or project level permissions that govern who can modify classification levels?	Not yet, but we’re investigating this. We’d love to hear more about your use cases!

Threat Detection

Question	Answer
Will regex support be added for the keyword detection? And when applied, will it only be for future content or will all content be retroactively scanned?	Yes! This is on our roadmap, and we're hoping to make it available in Q3 2024. For now, our detections are point in time (so they happen at the point a page is published or updated), but we're exploring how we might do retroactive scanning in the future.
How is the pricing for enterprise environments that have multiple instances underneath their organization? Will it inherit to all and be used for all underlaying instances (seen as own “business unit/team” instances)? Can you use the main org environment to see / scan / monitor all underlaying instances (i.e. audit logging, threats, alerting etc.)?	Atlassian Guard Premium is a separate add-on on top of Cloud Enterprise. Cloud Enterprise includes Atlassian Guard Standard. The detections run across your entire organization, so if you have multiple Confluence sites for example, we sent alerts about all of them. Note: This Q is excluded from this community post for now.

Remediation

Question	Answer
Is there any way to automate the remediation (e.g. auto disable suspicious user)?	Not yet, but we're currently working on bringing automation into the product. Let us know if there are specific remediation options you’d like to see automated.

Audit Logs

Question	Answer
I noticed there are differences in audit log capabilities between Guard Standard and Premium plans. What exactly is in Guard Premium’s “comprehensive organization audit logs”?	The main differences between audit logs are that Atlassian Guard Standard offers admin-initiated activity, whereas Atlassian Guard Premium also offers user-initiated activity across all your organization’s sites, API token usage activity, and webhooks.

General Product Functionality

Question	Answer
What features are available in Atlassian Guard Standard?	Everything that currently exists with Atlassian Access today will continue to be in the standard plan of Atlassian Guard. You can see the complete list of functionality here.
Can we limit page access to company domains to exclude externals from confidential material through these policies?	We don’t have this capability yet, but this is something we may consider in future.
Rather than having an Atlassian org admin be responsible for incident response, is there a roadmap item for a slightly less privileged role that a cyber incident response team can use to investigate these threats? For example, an incident responder may need to revoke API tokens or suspend accounts, but never add a new Org Admin	Great suggestion! We are actively exploring this. It'll be a less privileged role that allows security admins to perform more investigative work without needing org admin privileges.

Integrations

Question	Answer
Can the detection alerts be fed into JSM?	Yes! We have the ability to manually create Jira tickets from an alert or setup automation to create a ticket for every alert.
Are data classifications integrated with the Atlassian Data Lake and Analytics? Could a connection be created that includes/excludes projects based on data classification?	It is not integrated yet, but we are starting to explore this soon!
Will there be any integration with Atlassian Rovo?	There's no integration at the moment. This is something we’ll be exploring in the future.

Rebrand

Question	Answer
We are current Atlassian Access (now Atlassian Guard) customers. When will the name “Atlassian Guard” show in the product?	The in-product changes in admin.atlassian.com will go into effect on June 12, 2024 PT to reflect the Atlassian Guard rebrand.

Packaging & Pricing

Question	Answer
Is Atlassian Guard Premium included in the Cloud Enterprise plan?	No, Atlassian Guard Premium is not included in the Cloud Enterprise plan. It is a separate add-on on top of Cloud Enterprise. Cloud Enterprise includes Atlassian Guard Standard.
How much does Atlassian Guard Premium cost?	Atlassian Guard Premium pricing will be published on our website when it becomes generally available. During limited availability, you can register your interest, and if selected, someone on our team will discuss pricing with you.
Please help explain which user accounts will consume a license seats. Does the license seat model remain the same as Atlassian Access before?	Both Atlassian Guard plans bill the total number of unique users that access at least one supported product. For Atlassian Guard Standard, billing applies to managed users only and supported cloud products include Jira, Jira Service Management, Confluence, Bitbucket, Trello, and Statuspage. For Atlassian Guard Premium, billing applies to both managed and external users and supported cloud products include Jira and Confluence. See this page for more detail.
Will eligible and approved non-profit/community customers still get Atlassian Guard Standard (fka Atlassian Access) for free?	Yes, Atlassian Guard Standard continues to be free for eligible community and academic customers. See this page for more detail.