Basically, if some helped and gave you the answer to you problem you can thank him marking the answer as correct. -------------------------------------- Greetings, I think that's very important that all Atlassian Answers Users, especially new ones (including me), take conscience about this matter. Marking an Answer as correct is very helpful for all the users because, before asking a question, I think we all take a time searching if the answer to our issue resides in a question already asked. Only to consider this.

In an open and quite anonymous system like 'Answers', there will always be a lot of people who are just asking a question and if they have their answer, they never come back (until the next question). Maybe they get the answer via email, so they do not even have to login to Answers again. If you try to help someone, it is frustrating if there is no reaction at all, no 'thank you', no points, nothing. But that's life, and you can't do anything about it. Maybe people think, that here are only Atlassian folks answering their questions, getting paid for that, so they consume a service which they pay for with their license fees. Or they consume a service from other people who don't get paid for it and they don't care about it. I think there will be no technical solution for this, it's a social problem.

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Is there a way to ensure this? Maybe awarding with more karma points for marking an answer or perhaps more email notifications, as evey 15 days, that the answer remains unanswered.

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Mark an answer as correct

27 answers

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