Combining Profiles in Atlassian

[Catherine Schwartz]

Can anyone help walk me through the process to combine profiles if you have more than one Atlassian profile? I have a personal AND a work profile and I'm concerned about losing all my learning activities, badges, etc. when I leave my current employer.

Thank so much for any advice!

Cat

[Susheela_Kushwaha · Accepted solution]

I had the same issue. I submitted a ticket to Atlassian Support and they combined my personal and work accounts for me. Please reach out to Atlassian Support. Good luck!

[Catherine Schwartz]

Thanks so much @Susheela_Kushwaha . I'll try this!

[Dave Mathijs]

Hi @Catherine Schwartz 

Currently, it's not yet possible to merge 2 Atlassian accounts..

You open a support request with Atlassian to move your points, credentials, kudos etc. from one email address to another.

I had the same experience when our company changed domains.

For the Enablement Academy and University, this may be tied to your company though, so be sure to ask everything to Atlassian directly.

[Catherine Schwartz]

Thank you for the prompt response, @Dave Mathijs ! Much appreciated. I guess that'll teach me to open up more than one. HA HA

Cat

[Ste Wright]

Hi @Catherine Schwartz 

You can't combine Atlassian Accounts at this point - there is a feature request for it though, check out ID-240 

Given what information you're looking to migrate though, I'd consider...

• Checking out this answer, which has some information from a Community perspective
• Contacting Atlassian Support for direct assistance

Ste

[Catherine Schwartz]

@Ste Wright Thank you for the Request Info and links!

Cat