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jira server was contacted but has returned an error response

lucas mera
lucas mera Aug 18, 2022

I have the error, any way how to fix it?

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G subramanyam
G subramanyam
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Aug 18, 2022

Hi @lucas mera welcome to the Atlassian community.

As on date and time Atlassian status page don't have any active issues/ incidents/ maintenance activities. So, kindly post your error message and any steps you followed for better understanding or sharing any solution options.

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lucas mera
lucas mera Aug 18, 2022

Thank you @G subramanyam for your reply. I am project manager and I am trying to assing some developer to my project. As soon as I typing the fist letter of the developer name appear the error message: "jira server was contacted but has returned an error response". I never see that before. I am not sure if is my user or jira version. Can you help me to understand that? Thank you

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G subramanyam
G subramanyam
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Aug 18, 2022

Thank you for sharing the insights about the query.

As per this official documentation, their are multiple causes and work arounds. I would request -with the help of your in-house Jira admin to carry on the work around or the resolution steps.

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lucas mera
lucas mera Aug 18, 2022

Thank you so much @G subramanyam for the information and help

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