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SSO with Okta and JIT does not work

Arvind Amoth October 22, 2022

Can anyone point me to the solution for this. I have tried multiple times to SSO with OKTA and still i get the message as

Hmm... We're having trouble logging you in.

We're having trouble logging you in. There seems to be an issue with your identity provider. Wait a few moments, then try again.


Try logging in again

Tried deleting and recreating APPS, Domain, Authentication policy etc. Users are provisioned and synced to Atlassian, Products are assigned

1 answer

0 votes
Quentin Roberts October 24, 2022

Hi @Arvind Amoth 

Do you have the appropriate license (lifecycle management) with Okta to enable provisioning?

Useful help article below:

In Okta, under the Atlassian application, under the Provisioning tab, do you have the Enable API integration checked off?

Do you have available Atlassian (Jira/Confluence) licenses for these new users that are trying to be created via JIT provisioning? 

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