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How to unlink the Atlassian account from google

Lukas Knips
Lukas Knips May 27, 2021

Hi, 

I changed my e-mail address, so I want to unlink my Atlassian account from Google. I cannot confirm the change due to I have no "old" Atlassian Password. A solution would be that I change the address and click "password forgotten" like here: https://community.atlassian.com/t5/Atlassian-Access-questions/Unlink-Atlassian-Account-from-Google/qaq-p/1497628

But when I request the email it says that no Atlassian account was found, and I don't know what else I can do.

Can you guys help me out?  Many thanks in advance

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Pedro Silva
Pedro Silva May 27, 2021

In this case, i think the best you can do is reach out to :

Atlassian Support

 

They are really helpful and quick !

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Lukas Knips
Lukas Knips May 27, 2021

Thanks for your quick reply. I contacted the support first, but unfortunately my account has only community support. So I guess I have to find the answer here 

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