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Authentication policy non managed users

Aaron Geister
Aaron Geister
Community Leader
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February 16, 2022

Why is there no way to add external users or unmanaged accounts to the authentication policy. 
I would think that non-managed accounts would be more import than those that are managed and default to SSO. 

Did I miss something? Is there a better way to configure this. 

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John Funk
John Funk
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February 16, 2022

Hi Aaron,

No, that is not possible using Atlassian Access. The users must be a part of the managed domain. 

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Dave Meyer
Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 18, 2022

We're working on this and will share updates on this ticket: https://jira.atlassian.com/browse/ACCESS-102

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Sarah Wright
Sarah Wright September 21, 2023

To anyone who might read this, I clicked the link to https://jira.atlassian.com/browse/ACCESS-102 and learned it was closed/deployed. YAY! 

What would be amazing is to see that status and resolution on the community page so folks can get that info straight away :)

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