Unable to view Atlas Goal page or Topic page embedded in Confluence page when they have never access

Malcolm Hinds May 27, 2024
Steps to repeat:
  1. On a Confluence page add a smart link URL to an Atlas goal page or a topic page with it displaying the content not just the URL.
  2. Have a user we has never accessed Atlas beyond the Home page before view the confluence page.
  3. They see a either a blank white space with the Atlassian logo or they see the Atlas home page. "G-day..."
  4. Ask the user to open the link in a new tab (which opens the Atlas home page), and click on Goal or Topic and drill to desired Goal or Topic pages.
  5. go back to the original tab with Confluence and refresh. Their view changes to a Get Started page with a link,  Click on the link, it changes the view to a welcome page.
  6. The user then refreshed the page and the Atlas topic page view or goal page view appears on the confluence page.
  7. All future views of embedded Atlas pages work.

    This is an extremely frustrating user experience as we try to role out Atlas content in Confluence.  Can anybody help with this?

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